Resending Invoices/Job sheets

If you want to send the invoice or job sheet or both again, and you do not want to generate a new invoice number, you can utilize the resend invoice feature. 

On this page, you can customise the email message and what you want to include in your attachment.

Resend the invoice entirely

1.  Go to the Invoices page and locate the invoice that has been generated for the job.
   

2. Once you have the invoice located, click on the icon with three stacked horizontal lines to reveal the options.  
   

3. Select the Email option. You would need to scroll down a bit to find this option. 
   
   

4. You will be redirected to the Resend invoice page. You can click on the Resend invoice button at the bottom if you want to resend both the job sheet and invoice entirely. 
   
   

Resending just the Job Sheet

If you want to resend the job sheet along with the job sheet photos without including the invoice, you can toggle the Show invoice and Show invoice notes switches to off. You can also toggle other job sheet settings under Job Sheet Settings. 

Configuring Email message

By default, it will contain the pre-defined message for invoices. You can also configure the email message that will be included before you resend the invoice/job sheet. 

If you are trying to resend the invoice because the email where the invoice was initially sent is no longer working/non-existent/incorrect, do not use the resend option as this will only resend the invoice to the original email where it was sent to initially. Instead, you can reopen the job and proceed to invoice it again. If you do not want to reopen the job, you may send us a request and we will be happy to make the necessary changes.